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FattyG
Level 7

Volume Up turns Volume DOWN - RokuTV TCL 50S523-CA with Soundbar attached by Optical

[post moved to appropriate board]

Just got a new Roku TV, connected my Soundbar by Optical cable.

In Settings>System>Control Other Devices - I tried enabling and disabling ARC and System Audio control

On the Roku remote the Volume UP button lower volume on my soundbar.

The Volume Down & Mute buttons do not work at all. 

Is there any way to resolve this issue? 

 

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3 Replies
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Tubbyhappy
Level 8

Re: Volume Up turns Volume DOWN - RokuTV TCL 50S523-CA with Soundbar attached by Optical

I looked for a fix, couldn't find one. Needed to buy a new one. 

One solution that others thought of was taking off battery for 60 seconds, then putting in new ones.

Then there is something as doing a reset on it, but I don't think it works for every controller.

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FattyG
Level 7

Re: Volume Up turns Volume DOWN - RokuTV TCL 50S523-CA with Soundbar attached by Optical

Thanks. But, bought a new what? TV? 
Was it just a faulty remote, or did you buy a different TV? 

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Tubbyhappy
Level 8

Re: Volume Up turns Volume DOWN - RokuTV TCL 50S523-CA with Soundbar attached by Optical

I bought a new remote. Smiley Sad

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