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Cmarie0701
Level 7

Vertical line down screen Roku 65” tv

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I was watching TV this evening and all of a sudden a line went down the center of my screen of dead pixels does anyone have any possible solutions to this problem? I don’t know who to contact with this issue I bought this TV back in April. 

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RokuDanny-R
Roku Employee
Roku Employee

Re: Vertical line down screen Roku 65” tv

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@Cmarie0701 

Thanks for the inquiry.

This would appear to be a hardware issue.

Have you tried contacting your Roku TV manufacturer support yet to inquire further? I'd suggest starting there to see what options or suggestions they can provide. Each Roku TV manufacturer provides direct support for their products running the Roku OS. 

For a list of Roku TV manufacturer contact information, visit our Community post here: Contacting Support for Your Roku TV


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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RokuDanny-R
Roku Employee
Roku Employee

Re: Vertical line down screen Roku 65” tv

Jump to solution

@Cmarie0701 

Thanks for the inquiry.

This would appear to be a hardware issue.

Have you tried contacting your Roku TV manufacturer support yet to inquire further? I'd suggest starting there to see what options or suggestions they can provide. Each Roku TV manufacturer provides direct support for their products running the Roku OS. 

For a list of Roku TV manufacturer contact information, visit our Community post here: Contacting Support for Your Roku TV


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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