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Noahj
Newbie
‎07-06-2022 11:19 PM

Vertical Blue line on startup

So I was trying to stream tonight on my Westinghouse Roku Tv, and all of the sudden I noticed there was a new blue vertical line running down my tv on the leftish side. I tried turning it off, unplugging it and coming back. I tried factory resetting it. I tried multiple sources. All of which did nothing. I have a persistent blue line from startup and throughout every source I have. Unless there is another possible fix regarding internals, I’m not sure what else to try.

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RokuMary-F
Community Moderator
Community Moderator
‎07-08-2022 11:49 AM

Re: Vertical Blue line on startup

Hi @Noahj,
Thanks for posting in the Roku Community!

Have you tried contacting Westinghouse support yet to inquire further? I'd suggest starting there to see what options or suggestions they can provide. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS.

You can reach Westinghouse support here
Please keep us posted on what you find out.


Best regards,
Mary

Mary F.
Roku Community Moderator
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