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Level 8

Using Roku Subwoofer with Roku Wireless Speakers

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I have a TCL 5110XL Roku Smart TV to which I have connected left and right wireless Roku speakers....I have now purchased a Roku Subwoofer and am not able to pair the Subwoofer.  The Subwoofer does not come up as an option for pairing and there is a message about only supporting two wireless components at a time. (I assume my left and right speakers). So have I now purchased a Roku Subwoofer that I cannot pair to my Roku TV?  If so this is not good and was not clear at the time of purchase.  Who can help me?

 

Was told that the Subwoofer would work with either a  Roku wireless soundbar or the Roku Wireless Speakers.

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Community Manager
Community Manager

Re: Using Roku Subwoofer with Roku Wireless Speakers

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@Pack00 

Thanks for the note. Not every model of Roku TV currently supports the use of the Roku Wireless Subwoofer. See more here: https://support.roku.com/article/360035395173-does-my-roku-tv-support-a-roku-wireless-subwoofer-

We're working to expand support to all Roku TV models in the coming months, so continue to stay tuned for further updates. 

 

Thanks,

Tanner

Tanner D.
Roku Community Manager

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Community Manager
Community Manager

Re: Using Roku Subwoofer with Roku Wireless Speakers

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@Pack00 

Thanks for the note. Not every model of Roku TV currently supports the use of the Roku Wireless Subwoofer. See more here: https://support.roku.com/article/360035395173-does-my-roku-tv-support-a-roku-wireless-subwoofer-

We're working to expand support to all Roku TV models in the coming months, so continue to stay tuned for further updates. 

 

Thanks,

Tanner

Tanner D.
Roku Community Manager

View solution in original post

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Level 8

Re: Using Roku Subwoofer with Roku Wireless Speakers

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Are we getting closer to rolling out support for the Wireless Subwoofer for the remaining models of Roku TV's?

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Level 7

Re: Using Roku Subwoofer with Roku Wireless Speakers

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I too would like updated information on the software updates.  I have a 4 and 5 series TCL and am waiting to purchase the Roku subwoofer to add to my 2 wireless Roku speakers.  Please update us, we are eager to purchase your products.   My family enjoys the TCL Roku televisions. 

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Level 8

Re: Using Roku Subwoofer with Roku Wireless Speakers

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Hopefully Roku will provide us an update soon......

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Level 8

Re: Using Roku Subwoofer with Roku Wireless Speakers

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Is there any news or update on adding additional models of Roku TV's to those that support two wireless speakers as well as a wireless subwoofer?

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