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Level 7

Upper channels keeps popping up information box

On live tv my upper channels (channels 10 and above) the information box keeps popping up every few minutes and obstructs the show we are watching.

if no one knows how to fix this is there anyway to just get the roku tv to never show information (channel identification box).

we have a antenna hook up. We use hot spot for internet.


1 REPLY 1\
Level 13

Re: Upper channels keeps popping up information box

Check your batteries. This was happening recently on one of our TCL TVs and replacing the batteries corrected the issue.

Roku Ultra 4670X
40" TCL Roku TV
50" TCL Roku TV
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