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MGDove
Level 8

Re: Unable to Update New TCL Roku TV Software - Error 008

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Could you send the link [personal information removed]?

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Bbell662
Level 9

Re: Unable to Update New TCL Roku TV Software - Error 008

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@HowAmIBetter  is going to try to post a link to the file.  I’m sure there are hundreds if not thousands of people facing the same issue, and it is not feasible to email the file to every one. 

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HowAmIBetter
Level 9

Link to the File Sent to @ghkent by Roku Support (Final Solution)

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Vlsmith
Level 7

Re: Link to the File Sent to @ghkent by Roku Support (Final Solution)

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Is anyone having an issue getting the bin file to open? I can get it downloaded on the laptop but it will not open. TIA

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BKing86
Level 7

Re: Link to the File Sent to @ghkent by Roku Support (Final Solution)

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I didn't even need to open it. Plugged the usb in, reset the tv, and it pulled the files it needed. Everything worked fine. 

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Hurleym
Level 9

Re: Link to the File Sent to @ghkent by Roku Support (Final Solution)

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You don’t open the file.  You just copy it to your flash drive 

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dman13
Level 9

Re: Unable to Update New TCL Roku TV Software - Error 008

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Thanks. will try .bin file tonight after get home from work and church.

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tigeaustinturne
Level 8

Re: Unable to Update New TCL Roku TV Software - Error 008

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would someone mind sending me that email? I never got the first one....

[personal information removed]

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Bbell662
Level 9

Re: Unable to Update New TCL Roku TV Software - Error 008

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@tigeaustinturne  A link to the file was posted yesterday so it doesn’t have to be emailed to each individual.  Hope it works for you!

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Bbell662
Level 9

Re: Unable to Update New TCL Roku TV Software - Error 008

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UPDATE:  As a test, we removed the usb drive and reset our tv to factory settings to see if it would retain the information provided in the .bin file. It does!  Went through setup again without the usb drive and it worked like a charm.