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Level 8

Two Roku TVs were updated the software. Now Mahjong and other games stopped working

The software update for TCL model 6 Roku TV and a older sharp has made several games not work. 1 game Mahjong works for one time after i delete and redownload the red mahjong app.

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Level 19

Re: Two Roku TVs were updated the software. Now Mahjong and other games stopped working

Thanks for reaching out to let us know what you are seeing. A couple more questions here: 

- What version and build of software is currently installed on your TV in Settings>System>About? 

- What are the exact names of the games that you are experiencing issues with? 

- Have you contacted the channel developers yet to report the issue you're seeing and request additional support? 

 

Thanks,

Tanner

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Level 8

Re: Two Roku TVs were updated the software. Now Mahjong and other games stopped working

Roku software 9.1.0 Build 4501 Sharp Roku TV

Game Mahjong not the fruit one. Only one available in the games channels. Also, noticed slot machines did not work.

 

What happens is we can load it once, play as many games you want. Once you exit the game it will not load again.

Started happening immediately after both TV's were updated to new Roku software.

I sent messages through the app many times to developer

Mah Jongg

Developed by:
Jim Truscello   Privacy Policy

The classic Mah Jongg solitaire tile matching game with five layouts from the classic Turtle to an easier layout that's great for kids. Every game is guaranteed to have a solution. Features hints and multiple level undo/redo (undo/redo available in upgraded .game).

 

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