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Level 7


My rocku tv volume turns all the way up by itself for no Apparent reason I’ve restarted the tv every way possible I STRONGLY suggest you not buy/ spend your money with roku TCL tv they are **bleep** and not even worth the headache had this tv all but 4 months for it to malfunction like this!!!!!

1 Reply
Roku Employee
Roku Employee

Re: Tv


Thanks for the post.

The issue you are experiencing may be related to your remote. Please contact your TV's manufacturer directly to report this issue and request additional support. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS. 


If you need a replacement remote for a Roku TV, you would need to contact your TV manufacturer. You can contact TCL here: https://support.tclusa.com/televisions or at 1-877-300-8837.


You can also purchase a remote that is compatible with your Roku TV here: https://www.roku.com/products/accessories/roku-tv


Danny R.
Roku Forum Moderator
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