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Level 7

Tv went black but has sounds.

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I was watching tv, and my tv went black randomly. The right light works, the sounds work I tried resetting it and unplugging going it, and it's still black. I have a model no: LC-50LB371U

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Roku Employee
Roku Employee

Re: Tv went black but has sounds.

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@Katlove 

Thanks for the post.

Have you tried contacting your Roku TV manufacturer support yet to inquire further? I'd suggest starting there to see what options or suggestions they can provide. Each Roku TV manufacturer provides direct support for their products running the Roku OS. 

For a list of Roku TV manufacturer contact information, visit our Community post here: Contacting Support for Your Roku TV


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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Roku Employee
Roku Employee

Re: Tv went black but has sounds.

Jump to solution

@Katlove 

Thanks for the post.

Have you tried contacting your Roku TV manufacturer support yet to inquire further? I'd suggest starting there to see what options or suggestions they can provide. Each Roku TV manufacturer provides direct support for their products running the Roku OS. 

For a list of Roku TV manufacturer contact information, visit our Community post here: Contacting Support for Your Roku TV


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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