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Jonsabogal13
Newbie
‎07-21-2021 02:52 PM

Tv is turning on then off right away

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My sharp Roku tv hasn’t been turning on it shows the sharp logo then turns off. I changed power cord and location of power source, I have no idea what is happening and I can speak to anyone at Roku for some resin they don’t have a Customer service number

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RokuDanny-R
Retired Moderator
‎07-23-2021 10:09 AM

Re: Tv is turning on then off right away

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@Jonasbogal13

Thanks for the post.

Have you tried contacting Sharp support yet to inquire further? I'd suggest starting there to see what options or suggestions they can provide. Each Roku TV manufacturer provides direct support for their products running the Roku OS. 

You can reach them here: http://www.sharpusa.com/CustomerSupport/ContactUs.aspx or at 1-888-935-8880.


Thanks,
Danny

Danny R.
Roku Community Moderator

View solution in original post

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renojim
Community Streaming Expert
‎07-22-2021 02:30 PM

Re: Tv is turning on then off right away

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Try contacting Sharp.  They made the TV, not Roku.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
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RokuDanny-R
Retired Moderator
‎07-23-2021 10:09 AM

Re: Tv is turning on then off right away

Jump to solution

@Jonasbogal13

Thanks for the post.

Have you tried contacting Sharp support yet to inquire further? I'd suggest starting there to see what options or suggestions they can provide. Each Roku TV manufacturer provides direct support for their products running the Roku OS. 

You can reach them here: http://www.sharpusa.com/CustomerSupport/ContactUs.aspx or at 1-888-935-8880.


Thanks,
Danny

Danny R.
Roku Community Moderator
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