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Khb
Level 7
‎11-21-2020 08:33 PM

Tv has power but no picture or sound

My Roku TV has power, but suddenly has no picture OR sound! Any ideas on how to fix?

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RokuDanny-R
Roku Employee
Roku Employee
‎11-26-2020 12:24 PM

Re: Tv has power but no picture or sound

@Khb 

Thanks for the post.

We would recommend unplugging your TV for 5-10 minutes then plugging it back in again to see if you issue is resolved.

If you are unable to resolve the issue, I'd recommend trying to contact your Roku TV manufacturer support to inquire further to see what options or suggestions they can provide. Each Roku TV manufacturer provides direct support for their products running the Roku OS. 

Please keep us posted.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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