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Level 7

Tv automatic comes on and launches the vudo app

Christmas Eve , deep sleep ! 
my tv comes on and launches the vudu or sling app ! Can’t get out of the app then manually shut off the tv.
Changed battery in my control and still the app is acting up 

Now I have two Roku tv and the are both doing it and have two different remotes! 
so I have been reading about the automatic app launch and use my phone this time to control it 

but that can’t be the correct answer! 
Roku support please help !!! 
both tv are still under warranty  

thank you 

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Roku Employee
Roku Employee

Re: Tv automatic comes on and launches the vudo app


Thanks for the post.

Please contact your TV's manufacturer directly to report this issue and request additional support. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS. 

If you need a replacement remote for a Roku TV, you would need to contact your TV manufacturer.  For a list of Roku TV manufacturers contact information, visit our Community post here: Contacting Support for Your Roku TV

You can also purchase a remote that is compatible with your Roku TV here: https://www.roku.com/products/accessories/roku-tv


Danny R.
Roku Forum Moderator
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