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Level 7

Tinny audio on Viaplay on Roku channel

I was watching Acquitted on Viaplay and a the audio was tinny on episode 3. Luckily, the show is on Walter Presents on PBS app. The audio was fine. This only happens on the Roku Viaplay channel. This channel also has issues where the audio and captions don't sync up. I've tried everything suggested but nothing works. It's only on this channel 

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