Discussions

[cicada1717]

I am receiving the following warning for my roku soundbar: “This USB device requires more power. Use power adapter if available.”

The roku is already plugged directly into the wall (not the TV USB port, as the warning suggests). It’s actually been plugged in to the wall for months without issue/warning.

I’ve rebooted the roku soundbar twice but the warning keeps popping up.

Please help!

[Nalevanko8990]

Mine is doing the same thing. It has never been plugged into the Tv but it thinks it is for some reason. It has always been plugged into the wall. It’s extremely frustrating as this is all we use for television services. 

[RokuDanny-R]

@cicada1717 @Nalevanko8990

Thanks for the posts.

If you still unable to resolve the issue, please send me a PM (private message) with your Roku account email address, and include the serial number of the Roku device from Settings>System>About along with a summary of the issue you are experiencing. I'll be able to assist you further from there.

Thanks,
Danny

[cicada1717]

Danny - How do I private message you? I don’t see a link to do that.

Cicada1717

[RokuDanny-R]

@cicada1717

Thanks for the follow up.

I have responded to your PM that you sent and will continue to assist you from there.

Thanks,
Danny