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gbyrne23
Level 7

Terrible noise from soundbar after shutting off TV

I have a ROKU Model 100002421.  When I shut off my TV the soundbar emits a loud buzz that can only be stopped by totally unplugging the bar or turning the TV back on.  I've tried setting for both the soundbar and TV yet nothing works.  HELP!

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1 REPLY 1\
RokuMary-F
Roku Employee
Roku Employee

Re: Terrible noise from soundbar after shutting off TV

Hi @gbyrne23,

Thanks for the post.

Please send me a PM with your Roku account email address, and include the serial number/device id of the Roku device from Settings>System>About.

Please keep us posted.

Thanks,

Mary

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