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Tomop101
Level 7

TV won't accept remote commands

My 50" Onn Roku tv won't accept commands from the remote, but will from the android app. I know the remote is good because it will operate my 55" TCL Roku TV. Any ideas? 

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Tivoburkee
Community Streaming Expert

Re: TV won't accept remote commands

IR receiver may be out on the tv? You can try unplugging it for a bit. The cellphone app doesn't use IR or RF, it uses IP er internet. 

Edmund
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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