Discussions

[honaichas]

This started about a month ago, where my TV would turn off randomly. I thought it was my TV but come to find whenever I disconnect the Roku HDMI the TV works perfectly so the problem is either the Roku or the HDMI (The one that came with the Roku). Has anyone had this problem and any suggestions?

[RokuMary-F]

Hi @honaichas,

Welcome to the Roku Community!

We appreciate you letting us know about this issue with the Roku TV and we're sorry if you are having this issue.

Have you tried contacting Roku TV manufacturer support yet to inquire further? We'd suggest starting there to see what options or suggestions they can provide. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS.

You can locate their support contact information here: Contacting Support for Your Roku TV - Roku Community

Please let us know how it goes.


Best regards,
Mary