Discussions

[Alienwolf43]

So my TV just recently decided to shut down whatever app I am using and it takes me to a QR code, telling me to scan it to enable “Remote and Ad-blocker…” I have no idea why it keeps doing this and it keeps interrupting me whenever I try to load an app. I watch a video on YouTube, then the TV cuts to purple saying “Play on Roku” then goes to this ad. I do not want this. I had no problem before and now it won’t leave me alone!!

[AvsGunnar]

@Alienwolf43 

Sounds like someone (maybe innocently), is trying to mirror or cast to your Roku.  Could be someone on your network (your home) or if you are using a shared network (motel/dorm etc).

If you have any little ones running around, they could also be using a mobile casting/mirroring app to do this.

Perhaps take a screenshot when this occurs next time and maybe can provide more info/help.

If none of the above applies, try resetting your Theme and Screensavers back to the Roku default ones in case an ad-supported screensaver is causing this issue.  (Settings..Theme) and then just choose a default Roku Theme and a Default Wallpaper like the Aquarium or Clock.

To disable the ability to Screen Mirror, navigate to Settings..System..Screen Mirroring..Screen Mirroring Mode..Never Allow (or at least, Prompt)