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charlesritch
Level 7

TV randomly mutes on it own (Element TV)

My Element TV randomly goes to mute on its own wne operating my ROKO remote.

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1 REPLY 1
RokuDanny-R
Roku Employee
Roku Employee

Re: TV randomly mutes on it own (Element TV)

@charlesritch

Thanks for the post.

Is the TV you are using a Roku TV? Have you tried contacting Element support yet to inquire further? I'd suggest starting there to see what options or suggestions they can provide. Each Roku TV manufacturer provides direct support for their products running the Roku OS. 

You can reach them here: https://www.elementelectronics.com/support/get-help/ or at 1-888-842-3577.


Thanks,
Danny

Danny R.
Roku Community Moderator
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