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Ellenp94
Level 7

TV Volume will not work

My roku tv has no sound. I've reser my tv to factory I've unplugged it. Got a new remote. I need advice the sound has not worked for two days. 

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1 Reply
RokuDanny-R
Roku Employee
Roku Employee

Re: TV Volume will not work

@Ellenp94 

Thanks for the post.

Can you please clarify the issue that you are experiencing? Is this issue happening regardless of what you are doing? 

Have you tried contacting your Roku TV manufacturer support yet to inquire further? I'd suggest starting there to see what options or suggestions they can provide. Each Roku TV manufacturer provides direct support for their products running the Roku OS. 

For a list of Roku TV manufacturers contact information, visit our Community post here: Contacting Support for Your Roku TV


Thanks,
Danny

Danny R.
Roku Forum Moderator
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