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Amanda13
Level 7

TV Powers on black screen

I have never used the power button on the tv. Last night my grandson in all his wisdom powers it off using the button. Now when I turn it on I have a black screen. The power light shows it on...but that's it! Any solutions ? 

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2 REPLIES 2
Streamer317
Level 13

Re: TV Powers on black screen

First of all are you using a Roku TV or a Roku device? If your using a Roku device hooked to your TV then get your TV’s remote and try changing the inputs till you see your Roku. You can also look at the back of the TV and see which HDMI port your Roku is plugged into. Can you please provide more information. You are speaking about the physical power button on your TV correct?

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RokuDanny-R
Roku Employee
Roku Employee

Re: TV Powers on black screen

@Amanda13

Thanks for the post.

Some users have resolved this issue by unplugging their TV for 10-15 minutes then plugging it back it and turning the TV on. Have you tried this already?

Please keep us posted what you find out.


Thanks,
Danny

Danny R.
Roku Community Moderator
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