Discussions

[Link83]

My tv literally turns off and on once the remote has a clear line for the IR signal. It doesn't always happen, but when it does nothing I do fixes it. I pick up the remote, hit power, TV comes on. I pick up remote, TV turns off. NO BUTTON PUSHING. Pick up remote, TV on. Try to navigate, TV turns off. Just moving the remote is turning it on and off - but it's not the motion...it's like the signal from remote to TV is just constant.

[regzapanta]

My TV always shut off while I watch 20-30 min will reset by it self . Same rhing with mybother TV. I ask comcast to check and I dnt have no issue but this 2 TLC roku. They need to Recall all this and replaced😩

[RokuEuniceL]

Hi @Link83 @regzapanta,

Welcome, and thanks for posting to the Roku Community!

We'd like to know more about the issue that you ran into. Please provide us with more details.

• Is the issue happening on all content or channels, or is it isolated to one content or channel? (Specify)
• Are you getting error messages or error codes while playing content?
• How long have you been using this remote?
• Do you have extra batteries or new batteries for your remote?

With more detailed information, we will be able to assist you further.
Best regards,
Eunice