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jayfoto
Level 7

TCL series 5 QLED audio volume dialogue drowned out by ambient sound. How to fix?

New tv w Vizio sound bar connected via optical cord. Trying to watch a football game on espn, through Xfinity cable, and the vocals of the announcers seemed buried in the mix with the ambient stadium/crowd sounds overwhelming the announcers audio. I tried different settings and settled on stereo. Didn’t seem to matter. Bought today. I found another thread dating back a couple of years that the moderators shut down. I didn’t find any answers there. Suggestions? I bought today so I do not know anything about what operating system is on it and if that makes a difference. The picture is stunning. But if I can’t get the sound right I have to trade it in. 

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Mike-E
Level 9

Re: TCL series 5 QLED audio volume dialogue drowned out by ambient sound. How to fix?

Go to:

 

HOME > SETTINGS > AUDIO > Digital audio format > Custom > Dolby >Set it to: "Dolby Digital Plus"

 

Let us know how that works for you. It works for me on a 50s535 and a Vizio sound bar with optical cable

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