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RKB
Level 7

TCL remote

I have to press a button on my remote several times before the TV responds. I have also tried a remote that worked well with my last TCL TV and the same issue exists. Can the IR receiver be replaced or are there external IR receivers available?

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4 Replies
Tivoburkee
Community Streaming Expert

Re: TCL remote

You can switch to using a wifi remote, no more pointing needed. You can get them at walmart in the with other remotes for $19.88. Or pay $29.99 at best buy. Its the RC-AL7R. 

Edmund
Roku Community Streaming Expert

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RKB
Level 7

Re: TCL remote

I don't think the problem is the remote but rather the IR receiver on the TV; a different remote that worked with a different TCL TV also works the same (intermittently)as the new remote. What brand is the RC-AL7R? 

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Tivoburkee
Community Streaming Expert

Re: TCL remote

Its a true Roku remote sold separately, it will work with ALL Roku tv's and stand alone Roku's as well. Its Wifi so it doesn't use the IR sensor on the tv which may be faulty in your case. They don't sell outboard IR sensors that respond to roku remotes. 

 

They sell it at amazon as well:

https://www.amazon.com/Roku-RCAL7R-Voice-Remote-New/dp/B07WVFCKSS/ref=pd_rhf_sc_p_img_6?_encoding=UT...

 

Edmund
Roku Community Streaming Expert

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RKB
Level 7

Re: TCL remote

Thanks Edmund, that really helps and is more info that I was able to find searching Google.  

Randy

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