Discussions

Is your Roku TV not working? Join our online community forum to find help with common Roku TV issues, get troubleshooting tips, and share your experiences.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Rbarts
Newbie

TCL not recognizing Sony Ultra HD Blu-ray

I have followed a few different methods of trying to get my Sony DVD player to be recognized on the TCL but it keeps asking me if it is turned on. It used to work just fine. I've tried different HDMI cables different HDMI ports. But it still does not see it. I've removed the HDMI "button" on the home screen & plugged it in & it sees something is there but still asks if it is turned on or plugged in. Please help! 

0 Kudos
1 REPLY 1
RokuKariza-D
Retired Moderator

Re: TCL not recognizing Sony Ultra HD Blu-ray

Hey @Rbarts

Thanks for the post.

Have you tried contacting the TV manufacturer to inquire further? I'd suggest starting there to see what options or suggestions they can provide. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS. 
For a list of Roku TV manufacturers' contact information, visit our Community post here: Contacting Support for Your Roku TV


All the best,
Kariza

Kariza D.
Roku Forum Moderator
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.