I hope that your problem goes away. I found this forum as I had a problem for a number of days last fall. After resetting the Roku/TLC TV on three separate occasions, it finally stopped having the issue. I (knock on wood), haven't had an issue since then. It did seem to be a software issue in my case. And the Roku/TV has been great otherwise!
Good luck solving your issue.
The thing that worked for me 2months now is turn off standby. Works fine now,
Hi @djs1952 and thanks for your response. Where do you find "standby" so I can check if we have it on? Thanks!
Hi @pmondrian how did you reset the tv? We're still having issues, only when using the smart tv portion (does not happen with DirectTv). Thanks!
@KellyB wrote:Hi @djs1952 and thanks for your response. Where do you find "standby" so I can check if we have it on? Thanks!
I suspect the feature you are looking for is called "Fast TV Start". This feature leaves the set partially awake, and a number of internal operations do not restart from scratch when you power the set back up. To tunr this feature off, go to System > Power > Fast T Start and then unclick "Enable fast TV Start"
You should be aware that the current Roku software actually leaves the set in Fast Start mode for about 5 minutes after you have turned it off, so once you change the settings, turn the set off and go do something else for 5-10 minutes before turning it on to see if it changed anything.