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Level 7

TCL TV Backlight Went Out

I’ve only had my TCL roku tv for a year and a half and all of the sudden the backlight seemed to go out and I can barely see anything at all on the tv 🙄 I’m so disappointed!  

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Roku Employee
Roku Employee

Re: TCL TV Backlight Went Out

@Kricket72 

Thanks for the inquiry.

Please contact your TV's manufacturer directly to report this issue and request additional support. Each Roku TV manufacturer provides direct support for their products running the Roku OS.

If you need a replacement remote for a Roku TV, you would need to contact your TV manufacturer. You can contact TCL here: https://support.tclusa.com/televisions or at 1-877-300-8837.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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