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Mattyoce44
Level 7
‎09-14-2020 02:29 PM

TCL S535 Netflix unable to install due to space? Brand new tv.

Just got this TV and I had Netflix working fine then a system update deleted it. Only have 8 channels, space not an issue. How do I fix this?

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2 REPLIES 2\
Markl11
Level 7
‎09-16-2020 04:32 PM

Re: TCL S535 Netflix unable to install due to space? Brand new tv.

I too am having this same problem with the 50s535.  

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RokuDanny-R
Roku Employee
Roku Employee
‎09-22-2020 03:50 PM

Re: TCL S535 Netflix unable to install due to space? Brand new tv.

@Mattyoce44 @Markl11 

Thanks for the inquiry.

We would recommend trying to remove any unused channels from your Roku TV, including the Netflix channel, and then trying to perform a factory reset on your TV. Then once your TV has been setup again, try adding the channel to see if it is resolved.

For more information about how to perform a factory reset on your Roku TV, visit our Support page here: How do I factory reset my Roku® streaming device?

Please keep us posted what you find out.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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