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Is your Roku TV not working? Join our online community forum to find help with common Roku TV issues, get troubleshooting tips, and share your experiences.
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EdgarD
Newbie

Re: TCL Roku tv not connecting to hotspot after software update

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I’ve tried everything you teach us here and still have same issue

Re: TCL Roku tv not connecting to hotspot after software update

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I was having issues connecting as well and I tried everything. My solution was to change my iPhone device name:

Settings -> General -> About

I removed special characters/blank spaces and then my TCL Roku TV was able to see the hotspot as an available network.

Hope this helps!

Kdbran
Newbie

Re: TCL Roku tv not connecting to hotspot after software update

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Ditto on problem here.

1. I renamed my drive hotspot.

2. Yes, tcl roku tv connects to my husband's s8active hotspot. Does not connect to my samsung j7 2018

3. I have updated both tv and phone connection settings and restarted 

TV still will not connect to my phone specifically

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Erica21
Newbie

Re: TCL Roku tv not connecting to hotspot after software update

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Please I need help too I just bought my tv. .

 

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RokuDanny-R
Retired Moderator

Re: TCL Roku tv not connecting to hotspot after software update

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@Erica21

Thanks for the post.

Can you please specify the issue you are experiencing?

With more detailed information, we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Community Moderator
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Seabass420
Newbie

Re: TCL Roku tv not connecting to hotspot after software update

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@RokuDanny-R 

None of these work it's happening to all 3 of our tvs. Any other advise? Really don't want to be out 3 tvs because of an update.

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RokuDanny-R
Retired Moderator

Re: TCL Roku tv not connecting to hotspot after software update

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@Seabass420

Thanks for the post.

Can you please specify the issue you are experiencing? What are the steps to reproduce the issue?

With more detailed information, we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Community Moderator
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Re: TCL Roku tv not connecting to hotspot after software update

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I can't connect to my Roku tv with my phone's hotspot I keep seeing error 009 what does that mean help plz

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RokuDanny-R
Retired Moderator

Re: TCL Roku tv not connecting to hotspot after software update

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@Msshauntae38

Thanks for the inquiry.

For more information about that specific error code, visit our Support page here: Set up or fix your internet connection

Please keep us posted what you find out.


Thanks,
Danny

Danny R.
Roku Community Moderator
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Re: TCL Roku tv not connecting to hotspot after software update

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No

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