Channels & viewing

[Scruyffydog]

ROKU,

Any updates on our problems with Netflix app on TCL TV’s? 

[JD2]

I am crossing my fingers and holding my breath but Netflix is working fine right now on my 55” sharp roku tv. This was my problem tv and I’m happy to report for two days there has been no buffering. 

[amnporter]

I've also been buffer free for about a week. Fingers crossed

[Dknox79]

Also happy to report that the buffering appears to have stopped.

[Scruyffydog]

Did this start working today.  I’m at work but as of 7am est this morning it was still broken?

[jlittman]

TCL 65s617 no buffering issues past 24 hrs.  TCL onboard Netflix app measured speed still low, 15-20 Mbps, when compared to the speed measured with the Netflix app on a Fire TV Stick 4K ( 111 Mbps, but I have no idea of the significance.)

jon

[Scruyffydog]

My 3 TCL TV's are also working now and still reporting 15-23 Mbs speed

[mouthgravy]

For some reason my wired ethernet connection to my 55 inch TCL 6 series I only get a download speed of 17 to 18 mbps in the Netflix app? what is going on? am I not allowed to watch UHD with the TCL 6 series I just bought??

Oddly when I stream it through my xbox 1x my Bandwidth is over 200mbps on the netflix app.

Please fix

[mtsjtb]

Hi all,

I can also confirm that the buffering has stopped as of the middle of last week. I noticed that my Netflix app build is from March 4, 2020. Nothing seems to have changed on the Roku software version, so I presume there was an issue with how the Netflix app was interacting with the Roku TV software on my TCL. It is strange that the Netflix app still shows relatively low connection speeds (between 20 Mbps and 30Mbps), but as far as I can tell the picture quality is still 4k / HDR for shows that offer it. 

[m_c_meyer]

My own issue may have been related to my network setup.  I broke the mesh network and used a single router which I also factory reset and Netflix worked great.  Unfortunately this only lasted for a day.  I still have intermittent issues where the device seems to drop it's connection to the router, or the router loses access to the internet(not really sure if this is a TV issue or router issue).  Very frustrating when things worked really well for the last 18 months with this TV.