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Level 7

Re: TCL Roku TV 9.2 doesn’t have Audio Leveling / Night Mode

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Bumping this. Did you ever figure this out? I also have Volume Mode, only Sound Mode. OS is up-to-date. 

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Level 8

Re: TCL Roku TV 9.2 doesn’t have Audio Leveling / Night Mode

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Unfortunately, no. I thought maybe the functions would appear with a system update, but there hasn’t been one since I posted this. 

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Level 7

Re: TCL Roku TV 9.2 doesn’t have Audio Leveling / Night Mode

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Just got a brand new TCL 43 inch from Walmart, and it only has Sound Mode with no Night Mode or Leveling options.  Anxiously awaiting an update that would fix this, does anyone know if it’s still planned soon?

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Level 9

Re: TCL Roku TV 9.2 doesn’t have Audio Leveling / Night Mode

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@Jerbl wrote:

Just got a brand new TCL 43 inch from Walmart, and it only has Sound Mode with no Night Mode or Leveling options.  Anxiously awaiting an update that would fix this, does anyone know if it’s still planned soon?


"Note: Automatic Volume Leveling for Roku TV is expected to be available in the coming months. This feature is currently available on Roku TVs running Roku OS 8.2.2 or newer releases when they are paired with Roku TV Wireless Speakers."

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Level 9

Re: TCL Roku TV 9.2 doesn’t have Audio Leveling / Night Mode

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I just got a TCL 65S421 and having crazy audio/lag/sync issues and I do not have the Sound Level option anywhere either (and yes I pressed * during playback)

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Level 8

Re: TCL Roku TV 9.2 doesn’t have Audio Leveling / Night Mode

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So, your basic advice to all of us is- maybe one day we will have the function for adjusting audio track but right now, we don’t, even though we provide the option. Good to know. You might want to change the name of your TVs as “smart” doesn’t seem to fit. 

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Level 7

Re: TCL Roku TV 9.2 doesn’t have Audio Leveling / Night Mode

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Hi,  I have a TCL 32S327 32-Inch 1080p Roku Smart LED TV.  Have the same problem.  Have to really raise the volume to adequately listen to Netflix or Apple TV.  Very frustrating that the leveling is not present.  OS is automatically checked and updated so latest version present.  Exactly when will this feature be available.  Are we supposed to just check every day?  Thanks.

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Level 9

Re: TCL Roku TV 9.2 doesn’t have Audio Leveling / Night Mode

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maybe with 9.3, whenever it hits TCL TVs...

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Level 8

Re: TCL Roku TV 9.2 doesn’t have Audio Leveling / Night Mode

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This option is not available in version 9.2.0 or 9.3.0


@RokuDanny-R wrote:

@endsmeat217 

Thanks for the inquiry.

During playback of content, have you pressed the * button and selected Sound Settings and adjusted the Volume mode?

To see supported devices, and for more information on how to control the volume modes on your device, visit our support page here: How do I use volume modes on my Roku® streaming device?

Please keep us posted.


Thanks,
Danny


The volume mode is not available in version 9.2.0 or 9.3.0  Time to roll out a newer software version that does.

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Re: TCL Roku TV 9.2 doesn’t have Audio Leveling / Night Mode

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I've had leveling on my new TCL/Roku TV, and night options in Volume Mode. Woke up today and volume doesn't work, play around and audio only works with volume mode set to Off. Tried all apps and dvd player, it is the same on it all.

Anyone know why this is now not working but still shows as an option for me??

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