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Level 7

TCL Roku 32" won’t turn on

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Hi! I got a roku tv from people giving away free stuff in my apartment building. After I plug in the screen doesn’t show anything but it’s on and black. I didn’t know who’s the owner so I couldn’t ask them if the tv is actually work or not. Just wanna see if it can be fixed. I tried to unplug and wait little bit and plug it back but didn’t work. Thank you!

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Roku Employee
Roku Employee

Re: TCL Roku 32" won’t turn on

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@Violet 

Thanks for the post.

Have you tried contacting TCL support yet to inquire further? I'd suggest starting there to see what options or suggestions they can provide. Each Roku TV manufacturer provides direct support for their products running the Roku OS. 

You can reach them here: https://support.tclusa.com/televisions or at 1-877-300-8837.


Thanks,
Danny

Danny R.
Roku Forum Moderator

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Roku Employee
Roku Employee

Re: TCL Roku 32" won’t turn on

Jump to solution

@Violet 

Thanks for the post.

Have you tried contacting TCL support yet to inquire further? I'd suggest starting there to see what options or suggestions they can provide. Each Roku TV manufacturer provides direct support for their products running the Roku OS. 

You can reach them here: https://support.tclusa.com/televisions or at 1-877-300-8837.


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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