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Jbuck2112
Level 7

TCL Remote issue

Issue started suddenly midweek. Then worked again for a couple days to die again this morning.

Mine is a voice remote that came with a TCL televison.

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1 REPLY 1\
RokuDanny-R
Roku Employee
Roku Employee

Re: TCL Remote issue

@Jbuck2112 

Thanks for the post.

If you are having issues with a remote that came with your Roku TV, please contact your TV's manufacturer directly to report this issue and request additional support. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS. 

You can contact TCL here: https://support.tclusa.com/televisions or at 1-877-300-8837.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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