Discussions

[progtv]

Since the 9.2 update, I've experienced sporadic issues with the volume increasing and decreasing and the TV pausing/playing on its own. I've already ran a full factory reset and performed various tests with the remote control batteries removed.

[RokuDanny-R]

@progtv 

Thanks for the note.

Have you tried contacting TCL support yet to inquire further? I'd suggest starting there to see what options or suggestions they can provide. Each Roku TV manufacturer provides direct support for their products running the Roku OS. 

You can reach them here: https://support.tclusa.com/televisions or at 1-877-300-8837.

Thanks,
Danny

[progtv]

Yes, I have already contacted TCL and performed various troubleshooting steps with them.