We recently purchased our new Hisense Roku TV (Model # 65R7E1), ever since the latest roku software update, whenever we try and view a program in the 'HDR' mode, the picture automatically switches the the HDR Dark Mode. I have to go into picture settings to change it so we can view the desired program in a normal brightness. Has anyone else had this similar issue, and if so is there anyway to correct it ?
I'm on build 184.108.40.20601 and have experienced the same issue in the past when Anthem was launched. At that time I reset my TV to factory settings and it did not correct the issue and I still have problems with that game too. It seems to be specific to the use of Dolby HDR.
@WBDune Thanks for the note. Please try specifically resetting your TV's audio/picture settings in Settings>System>Advanced system settings>Factory reset>Reset TV audio/picture settings again, and let me know if that helps resolve the issue.
Dolby Vision and HDR are two different protocols for streaming content, and any issue you may encounter would not affect both of these in exactly the same manner. Could you please clarify whether you are playing HDR or Dolby Vision content when you observe the issue you described? Which badge displays on screen to indicate the content format?
I've followed your recommendations and rest the Picture and Audio settings. When I launch Halo Reach it auto enables game mode and then shows an HDR logo. Still have the same problem, an overly dark picture that's basically non-viewable.