Discussions

More than a smart TV—a better TV. Learn more about using your Roku TV, locate help resources, and share your experience.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
RokuDanny-R
Roku Employee
Roku Employee

Re: TCL 43S425 image stuttering while "game mode" is turned on

Jump to solution

Hi everyone,

Thanks for the posts.

If you are unable to resolve the issue you are experiencing with Game Mode and are running the latest OS 10.0, please see the current open thread here: https://community.roku.com/t5/Discussions/Game-mode-stuttering-on-with-10-0-update/m-p/680533#M18339

In addition, please provide us the following information:
-Roku TV brand and model
-serial number
-device ID
-software OS/version
(these can all be found in Settings > System > About)
-tracker ID when this issue occurs (when you see this issue occur, press the Home button 5 times, followed by the Back button 5 times)
-steps to reproduce the issue you are seeing

To avoid further confusion, we will be closing this thread out.


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

0 Kudos