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Elmer_Fudd_Gant
Streaming Star

System update: from version 10.5.0.420 to 10.0.0.4209. Why would version be going down?

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just checked system update.  I am reticent to update it because of this.

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AvsGunnar
Community Streaming Expert

Re: System update: from version 10.5.0.420 to 10.0.0.4209. Why would version be going down?

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@Elmer_Fudd_Gant 

Some older devices and RokuTvs were reportedly having a problem with the new 10.5 update so an option was presented to revert to the prevous 10.0 OS while Roku addresses the issue.

https://community.roku.com/t5/Playback-Issues-Audio-Video-Power/OS-10-5-Some-older-Roku-TVs-and-Roku...

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660, Premiere+ 3921, Express 4k+ 3941, Streambar 9102

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AvsGunnar
Community Streaming Expert

Re: System update: from version 10.5.0.420 to 10.0.0.4209. Why would version be going down?

Jump to solution

@Elmer_Fudd_Gant 

Some older devices and RokuTvs were reportedly having a problem with the new 10.5 update so an option was presented to revert to the prevous 10.0 OS while Roku addresses the issue.

https://community.roku.com/t5/Playback-Issues-Audio-Video-Power/OS-10-5-Some-older-Roku-TVs-and-Roku...

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660, Premiere+ 3921, Express 4k+ 3941, Streambar 9102

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Elmer_Fudd_Gant
Streaming Star

Re: System update: from version 10.5.0.420 to 10.0.0.4209. Why would version be going down?

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OK... it is an option?  It will not auto update and I shouldn't update if I am not having playback issues?

Note:  I have been having issues with every TCL tv in the house ... getting slow, restarting frequently etc.  Basically behaving as if they did not allow enough memory to run the OS.  Assuming this has nothing to do with that.

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