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DCarolynP
Level 7
‎11-02-2020 12:09 PM

Streambar won't power

Can someone tell me how to get the power to work on the streambar?

I have plugged it into 3 different plugs and nothing. 

My TV recognizes that a HDMI device is connected, but no power.

Roku support might get back to me with an email eventually.

Is there a power button I am missing somewhere?

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2 REPLIES 2\
renojim
Community Streaming Expert
‎11-02-2020 01:41 PM

Re: Streambar won't power

I don't have one, but looking at the images it doesn't look like it has a power button, but there is one on the remote.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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RokuDanny-R
Roku Employee
Roku Employee
‎11-24-2020 10:50 AM

Re: Streambar won't power

@DCarolynP 

Thanks for the post.

If you are still unable to resolve the issue you are experiencing, please send me a PM with your Roku account email address, and include the serial number/device ID on the Roku device along with a summary of the issue you are experiencing. I'll be able to assist you further from there.

 

Thanks,
Danny

Danny R.
Roku Forum Moderator
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