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OldEnglishD
Level 7

Streambar unable to connect to hotspot

I am unable to connect to the internet with my Streambar while using my phone as a hot spot. Finds the wifi network fine, but no internet.  I have been hot spotting my phone and using the Streambar without issue for about a year.

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2 REPLIES 2
RokuDanny-R
Roku Employee
Roku Employee

Re: Streambar unable to connect to hotspot

@OldEnglishD

Thanks for the post.

Are you able to connect to another wireless network on your Streambar? Have you tried re-entering the password of your hot spot on the Roku device again?

Please keep us posted what you find out.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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OldEnglishD
Level 7

Re: Streambar unable to connect to hotspot

Hi Danny,

Yes, I am able to connect to another network with my streambar, AND I am able to connect other devices to my hotspot.

After many hours of frustration, I have determined that it is my phone that is the issue.  Using a different hotspot, the streambar connects to wifi and internet.

I have reset the network on my phone, but it doesn't help.  Do you have any other suggestions?  I'm not sure what would have changed with my phone.  As I mentioned, it was connecting to the Roku fine the last time I used it about a month ago.

I'd rather not factory reset my phone, but really need this working.  Thank you.

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