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Flo25
Level 7

Streambar stopped display and cannot get back

Streambar was working and suddenly stopped. Now I can hear input from the remote but no image appears. I have checked all the wires and disconnected the Streambar but nothing has worked. 

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2 REPLIES 2
RokuDanny-R
Roku Employee
Roku Employee

Re: Streambar stopped display and cannot get back

@TyPowell

Thanks for the post.

Have you tried unplugging the Roku Streambar for 10-15 minutes then plugging it back in and checking to see if the issue still persists?

If you are still unable to resolve the issue, can you please provide the serial number of your Roku device from Settings>System>About? I'll be able to assist you further from there.

 

Thanks,
Danny

Danny R.
Roku Community Moderator
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pwnseidon
Level 7

Re: Streambar stopped display and cannot get back

Hi, 

I also just started having this issue over the weekend. I tried a different Hdmi cable with no luck. I tried unplugging it for 15 minutes and it still doesn’t send video. 

serial number - 2C1084844002

Thanks

 

 

edit: A new HDMI on my TV fixed it. I could have sworn I tried that yesterday…

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