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IrvFam
Newbie

Streambar not connecting to remote or wifi

My streambar has stopped responding to the remote and cannot be found on my Roku remote app. Restarted and reset the device, neither has helped. Now it is stuck on the setup screen.

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RokuDanny-R
Retired Moderator

Re: Streambar not connecting to remote or wifi

@IrvFam

Thanks for the post.

Have you already tried replacing the batteries in your remote to see if that helps resolve the issue you are experiencing?

If you are still unable to setup your Roku Streambar, can you please provide the serial number/device ID on your Roku device? I'll be able to assist you further from there.

 

Thanks,
Danny

Danny R.
Roku Community Moderator
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