I'm having basically the same issue-- brand new Roku Streambar, just received it on 08/10. I plugged it in to an outlet, and an orange light came on and blinked (which I see just means no internet connection), and then didn't have a chance to finish connecting it until the following day.
Now no lights come on, nothing shows up on the tv, and the device doesn't appear to power on.
Connecting to the TV with the included power and HDMI cables (made sure CEC was enabled on the TV)
Connecting to the TV with the included power and HDMI cables AND the optical audio cable just in case that was an issue?
Connecting to the TV with the included power and a different HDMI cable that I know works
Connect with the included power and HDMI cables to a computer monitor, just to see if that changed anything
Do we think I just got a defective unit? Thanks in advance.
(ugh sorry for the tag typo, don't know how to remove it now)
We're sorry to hear about the issue you're experiencing.
This definitely not the way we intended our Roku Streambar to work. Can you please provide the serial number or device ID of your Roku Streambar? You can find the serial number or device ID on the physical device itself or on the original packaging. Once I have the information I'll be able to pass it along to our Support team who can assist you further.
I'm having what seems like the same issue @LisaM5 is having. Just wanted to reply here because I had tried to do agent support through the Roku website, but I get the "Oops, we don’t recognize that device" message when I put in the serial number. I'm not sure if I'm doing something wrong, but either way on the box the serial number is listed as 2A1183728404.
I had the blinking light issue last night. Tried everything, googled every solution. No dice. So I bought a new one. Same issues. My TV doesn't work at all either. Maybe it's a bad HDMI or my 9 year old TV died on me suddenly. Hard to believe a brand new Streambar wouldn't work, but this is my third purchase in 18 months. Good product, just not such a reliable product.