I'm sorry to hear about the issue you're running into. We'd like to know more about how we can help. Can you please provide the serial number/device ID on your Roku device and additional information about the issue you are experiencing with your Roku Streambar?
We look forward to hearing from you and assisting you with your needs. Thank you!
im having the same audio issue - lots of distortion and crackling from the speaker. Doesn’t matter what source content and I’ve tried resetting several times but it’s not going away. I’ve had the unit since last Christmas but it’s in our 2nd residence and has had very little usage, maybe 50hrs in total.
Am a big fan and have purchased 5 Roku devices this year - only issue has been with this streambar.
here is the serial number: YL006Y043129 Model 9102R - Roku Streambar Serial number-YLO06Y043129 Software version 10.5.0 • build 4201-95 Device ID 2A1096043129
I am having audio distortion issues. It will be fine then sound muted and skewed. I'm frustrated because my parents are hard of hearing and this is in their room. We are a faithful ROKU home. I need help with this.