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mecmec
Newbie
‎04-15-2022 04:15 PM

Stop Factory Hotkey Menu from automatically appearing when I turn on TV?

Every time I turn on the TV a small menu appears in the bottom left. 
MV, ID, P, MID, Time  

I then have to go into factory menu and switch to off

I have tried every type of reset/factory reset but it’s persisted throughout. 

really grateful for any advice!

thanks!

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RokuKariza-D
Retired Moderator
‎04-16-2022 03:05 PM

Re: Stop Factory Hotkey Menu from automatically appearing when I turn on TV?

Hi @mecmec

Thanks for reaching out here in the Community.

Could you reply here with a photo of the issue occurring? Please also provide us with the model number of your Roku device. It can be found by navigating to Settings > System > About. I'll be able to further assist you from there.


All the best,
Kariza

Kariza D.
Roku Forum Moderator
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