I just purchased a 32 in roku tcl tv. Set it all up and some of my tv channels are static sounding but the picture is fine. Some channels nothing can be heard. When I go on Netflix or any other app the sound is fine. Ive rest the tv by remote and the back of the tv. I've unplugged and plugged back in I have changed the cable cord but nothing is working to fix it. Please tell me I dont have a junk tv. And that this is fixable
Can you please clarify the issue you are experiencing? Are the channels that you are experiencing Live TV (antenna) channels or are they normal channels on the Roku Home Screen? Can you provide us with the channels that you are experiencing the issues with?
Try removing the channel(s) from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more. Does this clear up the issue you are seeing?
With more information we will be able to assist you further.
My issue is that there is static/crackling during commercials when watching cable. I have unplugged, restarted, removed/reconnected the cable chords from tv and wall with no luck. We had two of the same exact TVs set up the same way with no issues.