Discussions

[vmalara]

I always use screen mirroring to watch content for services that doesn't have apps for Roku (like Twitch), but it doesn't work when I'm watching live content from Star plus.
It may worth saying that it works well the time when I'm walking through the webpage, the video just stops when I play the content. The audio works.
Is there anything that I can do? I'm on a MacOS 12.2.1 and Chrome last update.

[RokuDanny-R]

@vmalara

Thanks for the post.

Can you please provide us the following information:
-Roku device model, serial number, device ID, and software OS/version (these can all be found in Settings > System > About)
-tracker ID when this issue occurs (when you see this issue occur, press the Home button 5 times, followed by the Back button 5 times)
-steps to reproduce the issue you are seeing 
-have you tried using another browser when using Airplay to see if that helps

With more detailed information, we will be able to assist you further.

Thanks,
Danny