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Level 7

Soundbar

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My onn sound bar is flashing orange and no sound. I have reset it checked the settings on the tv but still no sound. It’s connected via optical card. 

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Roku Employee
Roku Employee

Re: Soundbar

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@Roshonda45 

Thanks for the post.

Please send me a PM with your Roku account email address, and include the serial number on the Roku device along with a summary of the issue you are experiencing. I'll be able to assist you further from there.

 

Thanks,
Danny

Danny R.
Roku Forum Moderator

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Roku Employee
Roku Employee

Re: Soundbar

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@Roshonda45 

Thanks for the post.

Please send me a PM with your Roku account email address, and include the serial number on the Roku device along with a summary of the issue you are experiencing. I'll be able to assist you further from there.

 

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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Level 7

Re: Soundbar

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Woke up this morning to mine not working and now blinking orange. Tried to reset it. Still blinking. Bought this through Best Buy last month. Sent you an email Danny with the info you’ve requested of others. Please assist as I’ve only had this product for one month. Does this fall within the warranty? 

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Roku Employee
Roku Employee

Re: Soundbar

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@FialloF 

Thanks for the post.

I have responded to your PM and will continue to assist you from there.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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