needwindex
Newbie

Soundbar keeps playing sound when off

Hello,

 When I hit the power button on the remote, my TV turns off and the LED on the Roku turns off but I still get sound from what ever I was watching. I just bought this a week ago, should I return it? 

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3 REPLIES 3
Tivoburkee
Community Streaming Expert

Re: Soundbar keeps playing sound when off

It sounds like the problem is with the TV, inputs are still active when the screen is off? See if there's option in the TV settings to change that? Nothing wrong with the soundbar, which doesn't have a power command of its own. 

Edmund
Roku Community Streaming Expert

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wbehning
Newbie

Re: Soundbar keeps playing sound when off

How can this be an issue with the TV?

I'm having the same issue.  If the Roku is streaming content, pressing the power button will shut the TV off, but audio is still playing.

Anyway, I unplugged the TV afterwards and the sound still plays.

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RokuDanny-R
Retired Moderator

Re: Soundbar keeps playing sound when off

@wbehning

Thanks for the post.

Please be aware that turning off your TV will not stop a Roku device from streaming. It's always best that when done streaming, you make sure to press the Home button on you Roku device, then turn off you TV.


Thanks,
Danny

Danny R.
Roku Community Moderator
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