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JDuke
Newbie

Soundbar keeps playing sound when off

I have this issue as well, just started this week.  When using the roku remote to turn off the sound bar, it only turns off the TV and the Roku soundbar continues to play. It’s almost as if the sound bar is out of sync or not responding to the off command when pressed on the remote.

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RokuDanny-R
Retired Moderator

Re: Soundbar keeps playing sound when off

Greetings @JDuke 

Welcome to the Roku Community and thanks for posting regarding the issue you are experiencing with your Roku Soundbar.

When you are done streaming, are you making sure to return to the Home screen before turning off your TV? Please be aware that that turning off your TV display does not turn off the streaming on your Roku device.

Please keep us posted regarding the behavior you are experiencing and we will be more than happy to continue assisting your further. We look forward to hearing back from you.


Thanks,
Danny

Danny R.
Roku Community Moderator
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