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Channel Surfer

Soundbar cannot listen with private listening

There is no envelope or message count on my screen. My issue is with audio. I have lost the ability to listen through the headphone jack on the Ultra remote or the Roku app on my phone.

Model: 9101X Soundbar

Serial: YL00CY069856

Device ID: R6498CO69856

Software Version: 10.5.0 Build 4201-95

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